Menthogen stops itchy head and scalps fast
...or your money back. That's our Ironclad promise.
We are confident that you will love the benefits of Menthogen. However if for any reason you do not then you are covered by our full money back guarantee scheme.
If you are not entirely satisfied with your results after using Menthogen, return it to us within 14 days for your money back. As you would expect some terms & conditions apply. See our refunds policy below.
- Customers requiring a refund must have purchased Menthogen direct from us via this website. Refunds will not be given for Menthogen sourced elsewhere.
- Applications for refunds must be made in writing. Written applications should accompany the original product in its original packaging posted to the address below
- No refund will be made for the cost of returning items for a refund.
- The usage instructions must have been carefully read and fully adhered to
- Customers must have been using Menthogen for the correct reasons
IE. itchy, dry or flaky scalp
- Customers requiring a refund must have paid full price for the products.
- Original purchase receipts must be provide if requested or a refund will not be given.
- Refunds will only be made via the same method that was used to make the purchase;
IE. refund to the same card that was used to make the original purchase.
- A restocking fee of 25% of the original cost of your goods may apply.
It is the science behind Menthogen coupled with its track record of achieving real results which enable us to offer all our customers our unique 'Ironclad' 30 day moneyback guarantee.
Hairsense Range Guarantee
If you are not entirely happy with your progress after 120 days of using Hairsense, we will offer you a free consultation and trichoderm camera assessment in an established registered trichology clinic to determine why it has not achieved maximum effectiveness for you.
Overseas customers may acheive this through our Distance Assistance programme
Please familiarise yourself with our shipping information here.